A – Business Environment
Book „A” is fundamentally about using advanced technologies (mainly information and communication technologies) to provide a more liveable, high quality, better and sustainable urban living environment, while using resources (materials, energy, services) efficiently. On the basis of European and Hungarian programmes, more and more municipalities in Hungary are working on the introduction of smart urban services or have plans to invest in smart solutions. In order to ensure the effective implementation of smart cities, the government has defined a strategy that will require the development of a Smart Cities Technology Platform.
The development and effective functioning of the NSCP will be achieved through the continuous and integral interaction and collaboration of four stakeholders. The stakeholders are:
The central government, which sets the national legal framework
The municipalities, which organise local services
Service providers, the service providers who mediate the functions of the systems to the users (e.g. the library) or who provide the smart city functions (the suppliers of smart city solutions for the library)
Citizens (domestic and foreign) who use most of the services.
It is in the common interest of all parties to create smart, functional and sustainable developments within the NSCP. A service is smart if it is technology-based and improves quality of life and efficiency; it works if it is used by the majority and performs stably; it is sustainable if it is based on the real needs of users and operates on a sustainable business model.
The parties can play multiple roles in their cooperation, even more than one at a time. Thus, in addition to meeting the general smart city requirements, stakeholder groups have different preferences for the implementation of smart city services based on their different roles.
According to their roles, the parties may be:
The customers of the service, who formulate their needs for the services
Suppliers of the service, who create the service to meet the customer's needs (even if the customer develops the service themselves)
Service intermediaries, through whom the service is delivered to citizens
Service users, i.e. all parties who directly benefit from the added value of smart services.